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Delivery Policy: We are committed to providing a seamless and reliable delivery experience for our customers. Please review the following delivery policy to ensure clarity and satisfaction with your purchase. Shipping Information: Shipping rates and delivery times vary based on your location and the shipping method selected during checkout. Order Processing Time: Orders are typically processed within 3 business days from the date of purchase. Processing times may be affected during peak seasons or promotional events. Shirts are made to order and take 5 working days to be completed. Shipping Methods: We offer hand collection in Centurion and POSTNET to POSTNET delivery throughout Gauteng. Order Tracking: Once your order has been shipped, you will receive a confirmation email with the waybill information. Delivery Addresses: Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses. Delivery Delays: While we make every effort to deliver your order within the specified timeframe, unforeseen circumstances such as weather, customs, or carrier delays may impact delivery times. The Loud n Rowdy Crew is not liable for any delays beyond our control. Missing or Lost Packages: If your order is marked as delivered but you have not received it, please check with your local postal service or carrier first. Contact us at theloudnrowdycrew@gmail.com if you are unable to locate your package, and we will assist you in resolving the issue. International Shipping: Customers outside of South Africa are responsible for any customs duties, taxes, or fees imposed by their respective countries. Return Policy: Thank you for shopping with us! We want to ensure your satisfaction with our merchandise, and we have established the following return policy to make your shopping experience as smooth as possible. Return Eligibility: To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging. Returns must be initiated within 7 days from the date of purchase. Non-Returnable Items: Certain items are non-returnable, including but not limited to: Personalized or custom-made items. Items marked as final sale. Gift cards. Return Process: To initiate a return, please contact us at theloudnrowdycrew@gmail.com] to obtain a return authorization. Clearly indicate the return authorization number on the outside of the package. Ship the item(s) back to us using a trackable shipping service. Once the returned item is received and inspected, we will process your refund or exchange. Refund Method: Refunds will be issued in the original form of payment. Please allow 5 business days for the refund to be processed. Exchanges: If you wish to exchange an item, please follow the return process as outlined above and place a new order for the desired item. Shipping Costs: Original shipping costs are non-refundable. Customers are responsible for return shipping costs unless the return is due to an error on our part. Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 3 days of receiving the product, and we will arrange for a replacement or refund. Cancellation Policy: Once an order is placed, it cannot be cancelled or modified. Please review your order carefully before completing your purchase. For any questions or concerns regarding our return policy, please contact us at theloudnrowdycrew@gmail.com The Loud n Rowdy Crew reserves the right to update or modify this policy at any time without prior notice. Please refer to our website for the most up-to-date information.